Refund & Return Policy
Effective Date: 02/01/2025
At Farhan Collection, we strive to provide high-quality products and excellent customer service. Please read our Refund & Return Policy carefully before making a purchase.
1. Exchange Policy
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We offer exchanges only if the received product is damaged.
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Customers must notify us within 48 hours of receiving the damaged item.
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To initiate an exchange, please contact our customer support with proof of damage (photos or videos).
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The item must be returned in its original packaging, unused, and with all tags attached.
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Customers are responsible for the shipping costs of returning the item.
2. No Return & No Refund Policy
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We do not accept returns or provide refunds for any reason except for damaged products.
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Once an order is placed, it cannot be canceled or refunded.
3. Exchange Process
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Contact our customer support at [Insert Contact Information].
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Provide your order details and proof of damage.
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Our team will verify the damage and provide instructions for the exchange.
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After receiving the returned item, we will process the exchange within 5-7 business days.
4. Exceptions
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Products that are damaged due to misuse, mishandling, or improper care will not be eligible for exchange.
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Sale or discounted items are final sale and cannot be exchanged.
5. Contact Us For any queries related to exchanges, please reach out to us at:
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Farhan Collection
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Address: shop number D42, New Seelampur market, jhadu wali gali, near jwellers Delhi53,
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Email: info@farhan-collection.com
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Phone: 8368995818