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At Farhan Collection, we are committed to ensuring that your orders are processed and delivered in a timely manner. Please review our Shipping & Delivery Policy before making a purchase.
1. Processing Time
- Orders are typically processed within 2-3 business days after payment confirmation.
- Orders placed on weekends or holidays will be processed on the next business day.
- In case of delays due to high demand or unforeseen circumstances, customers will be notified.
2. Shipping Methods & Delivery Time
- We offer standard and express shipping options.
- Standard shipping takes approximately 5-7 business days.
- Express shipping takes approximately 2-4 business days.
- Delivery times may vary based on location and external factors such as courier delays or weather conditions.
3. Shipping Charges
- Shipping charges are calculated at checkout based on the delivery location and shipping method chosen.
- Free shipping may be available for orders above a specified amount, which will be mentioned on our website.
4. Delivery Address & Responsibility
- Customers must provide accurate and complete shipping information.
- We are not responsible for orders shipped to incorrect or incomplete addresses provided by the customer.
- If a package is returned due to an incorrect address, the customer will be responsible for additional shipping charges.
5. Order Tracking
- Once your order has been shipped, a tracking number will be provided via email or SMS.
- Customers can track their orders through the courier’s website using the tracking number.
6. Delayed or Lost Shipments
- If your order is delayed beyond the estimated delivery time, please contact our customer support for assistance.
- In case of lost shipments, we will work with the courier service to resolve the issue. However, we are not responsible for courier-related delays or lost packages.
7. International Shipping
- Currently, we only ship within India. International shipping options may be introduced in the future.
8. Contact Us For any shipping-related inquiries, please contact us at:
- Farhan Collection
- Address: shop number D42, New Seelampur market, jhadu wali gali, near jwellers Delhi53,
- Email: info@farhan-collection.com
- Phone: 8368995818